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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curtis square

July 2, 2024

5  out of  5 rating by Curtis square
"This insurance agent has been nothing but spectacular for me, every accident I get in they are so helpful and easy to get my information. Paying bills are extremely easy with just a phone call to the office amd a pleasant 2 minute conversation and I'm all paid up. Great service and very friendly"
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Emily Harris

July 1, 2024

5  out of  5 rating by Emily Harris
"Brett and Dan were very friendly and helpful! They texted me back for follow up which was helpful."
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Kayla Doce

July 1, 2024

5  out of  5 rating by Kayla Doce
"Very friendly! I called him to get some paperwork and he sent it over quickly! I’m very impressed with the customer service."
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Bev Edmonds

June 4, 2024

5  out of  5 rating by Bev Edmonds
"I just signed up for a new auto insurance policy. I was very pleased with the service I received from the insurance agent Shelley Petrovic. Shelley displayed "Exemplary Customer Service" throughout the entire process. She was pleasant and knowledgeable. Shelley was so professional. She was able to immediately answer all of my questions which reassured me that I was making the right decision switching to State Farm Insurance. Shelley thoroughly went through each aspect of the new policy so nothing was left unexplained. She was a pure delight to work with in this day and age. Her professionalism was off the charts. I will certainly be a long time customer of State Farm Insurance. Thank you for such a pleasurable experience. Beverly J Edmonds A very satisfied new customer........."
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Steven Andrzejewski

May 31, 2024

5  out of  5 rating by Steven Andrzejewski
"Very knowledgeable and expertly found the best coverages not just for my house but my truck too... For the right price for being on disability... Thank you Soo very much guys"
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Rhonda LaForce

May 19, 2024

5  out of  5 rating by Rhonda LaForce
"Shelly did amazing job at getting us the best rates"
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Jenny Wills

May 6, 2024

5  out of  5 rating by Jenny Wills
"Had a terrific experience with Dan. Definitely 5 stars."
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Zachary Suba

April 28, 2024

5  out of  5 rating by Zachary Suba
"Has helped me to have a fair home insurance and car insurance!"
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Niko Colic

April 27, 2024

5  out of  5 rating by Niko Colic
"Shelley greated me feeling appreciated. I worked with Dan and he was able to help me and my family save money as well as learn more about my coverages. I am thankful for Brett Smith and his agency. Highly recommend"
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Lauren Walker

April 26, 2024

5  out of  5 rating by Lauren Walker
"Dan Staller is fantastic! His professionalism and warmth create a welcoming atmosphere. He listens attentively to his clients' needs, explains options clearly, and tailors the perfect policy for any circumstance. Dan's dedication and friendly demeanor make him a standout in the industry. If you want excellent service and peace of mind, Dan at State Farm is your go-to guy!"
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Jesse W

April 26, 2024

5  out of  5 rating by Jesse W
"Set me up with home auto bundle saved me a ton each year and made it the process so easy. I recommend getting them your policy and they will do the leg work to beat it"
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Dakota Newnes

April 26, 2024

5  out of  5 rating by Dakota Newnes
"Brett Smith and his team are so awesome. They help you understand what it is they are talking about. I didn't understand anything about life,car,or homeowners insurance but they helped me understand what it is all about and I am so grateful for having them help me and I would recommend Brett Smith from State Farm to anyone who would listen. They are an amazing team and I look forward to staying with then for the near future."
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Carol Minor

April 26, 2024

5  out of  5 rating by Carol Minor
"My experience with this insurance group was very good. Shelly was very knowledgeable and informative. She took her time and listened to our needs and helped us to get the insurance coverage we needed. I highly recommend them."
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Laurie Godic

April 18, 2024

5  out of  5 rating by Laurie Godic
"Over the last week I have been dealing with Brett Smith and Shelley Petrovic in the Mentor State Farm office and it has been an extremely positive experience. When I was made aware that my house insurance coverage was insufficient, Shelley quickly investigated the situation and got me the coverage I needed. She was friendly, patient and well-qualified as a State Farm agent and I thank both Shelley and Brett!"
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Holly Humes

April 5, 2024

5  out of  5 rating by Holly Humes
"Dan and Brett addressed my issues with the billing changes I sought, professionally and promptly. I appreciate their quick response, followup, and personal attention to details."
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Sandi Varney

April 3, 2024

5  out of  5 rating by Sandi Varney
"Dan Staller was extremely helpful and friendly. He was very knowledgeable as well; it’s was an awesome experience. Thank you Dan"
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Louis Hilwig

March 29, 2024

5  out of  5 rating by Louis Hilwig
"Very knowledgeable and helpful."
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Tony Smith

March 27, 2024

5  out of  5 rating by Tony Smith
"Was the best help and answered all our questions"
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Heather Rochelle

March 19, 2024

5  out of  5 rating by Heather Rochelle
"Dan was really helpful in getting my information corrected on my account. As well as going over options I was not aware of. Very friendly and informative individual."
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Glen Brown

March 6, 2024

5  out of  5 rating by Glen Brown
"Agent was informative, answered all of my questions fully. If you're looking for insurance, I recommend you check them out."
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Rayfield James

March 1, 2024

5  out of  5 rating by Rayfield James
"Brett is knowledgeable , patient and gives care to detail. Its a great insurance company to work with."
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Jeff Lucy

February 27, 2024

5  out of  5 rating by Jeff Lucy
"I reached out to Brett to review my coverages and within 45 minutes I had reduced my costs with very little change to my policies. Brett was super helpful during this review. I highly recommend Brett and his team at State Farm"
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Tanya Bush

February 23, 2024

5  out of  5 rating by Tanya Bush
"Brett is very helpful in finding the best policy for your needs. Weather that be home, auto, life, or other policies. He's very easy to talk to on the phone and when we got a new car I didn't have to worry about insurance. I was covered immediately. Thank you State Farm, Brett and staff for all your help."
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Kel B

February 20, 2024

5  out of  5 rating by Kel B
"Love the place and the agents are just awesome and very helpful even though main branch wasn't helpful or thorough but these agents went way above and beyond customer satisfaction and glitches they definitely are hands on very patient and and went above and beyond . Thankyou so much."
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Renee Dielmam

February 2, 2024

5  out of  5 rating by Renee Dielmam
"Quick, easy and great customer service."