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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanette McLaughlin

March 4, 2025

5  out of  5
rating by Jeanette McLaughlin
"The reason I opened my policy through State Farm, at the Brett Smith office is because of Shelley. I stopped by the office as a non client, and because of Shelley's professional attitude, and willingness to provide me the assistance that I needed, has brought me to this office as a client. Thank you Shelley's, I am grateful."
We responded:
" Thank you so much for your kind words, Jeanette! We’re thrilled to hear that Shelley’s professionalism and dedication made such a positive impression. We’re so glad to have you as a customer, and we look forward to continuing to provide you with great service. If you need anything at all, don't hesitate to reach out! -Brett "
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Dawn Noel

February 12, 2025

5  out of  5
rating by Dawn Noel
"Shelly was just WONDERFUL SO HELPFUL UNDERSTANDING AND PATIENCETWITH ME ."
We responded:
"Thank you so much for your kind words, Dawn! We’re so glad to hear that Shelly was able to assist you in such a helpful and understanding way. She truly values providing the best customer service, and we appreciate you taking the time to share your positive experience. If you ever need anything in the future, don’t hesitate to reach out! -Brett "
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Cathy Roberts

February 11, 2025

5  out of  5
rating by Cathy Roberts
"Shelley was so helpful and explained all that she was doing for me with my home insurance . Thank you for that Shelley. She also has a great sense of humor. I have been with State Farm since the 70,s and I won't change now."
We responded:
"Cathy, we are so happy to hear that Shelley was such a help for you in establishing insurance coverage for your home! We are certainly blessed with her humor daily and can appreciate it just as much as you. We appreciate your loyalty and look forward to being here for all of your insurance and financial needs."
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Russell Bacon

February 4, 2025

5  out of  5
rating by Russell Bacon
"Shelly was a very helpful personal person who did a very good job making sure I had the policys i wanted and rates that were affordable."
We responded:
"Thank you for your kind feedback, Russell! We're so glad to hear that Shelly was able to help you find the right coverage and ensure your needs were met. We truly appreciate your trust in us, and if you ever need any further assistance, don’t hesitate to reach out! -Brett "
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Mary Herasimuk

January 23, 2025

5  out of  5
rating by Mary Herasimuk
"Shelley and Brett are very kind, very helpful, very professional folks. Shelley was so patient, helped me every step of the way, explaining the new technologies available, answering all my questions and setting up better coverage at a great price. I highly recommend them!"
We responded:
"Mary, Thank you so very much for your kind words! We aim to be a positive resource for your insurance needs; helping you to be aware of all of the resources available to you to ensure a great rate for the coverage that protects you best. We look forward to being here for your when your next need arises! - Brett"
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Jason Shinn

January 20, 2025

5  out of  5
rating by Jason Shinn
"They easily explained the insurance options & responded promptly to emails."
We responded:
"Jason, thank you for sharing your positive experience with us! We're delighted to hear that we were able to provide you an easy and smooth experience. We look forward to helping you with all of your needs!- Brett "
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KeepIt Fresh

December 11, 2024

5  out of  5
rating by KeepIt Fresh
"I really appreciate the service and thankful for the quote. Shelley was great easy going and I would recommend this insurance company to anyone."
We responded:
"Thank you so very much for your kind words. Shelley is a wonderful part of our team and we are so happy to hear that she provided excellent service for you! We look forward to meeting all of your needs now and in the future. - Brett"
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kenzie lloyd

November 25, 2024

5  out of  5
rating by kenzie lloyd
"Shelly was amazing, she answered every question so well, and helped me in every way possible. She’s great at her job, and has the sweetest personality!"
We responded:
"We’re so glad you had such a great experience, Kenzie! It’s our goal to provide thorough answers and helpful support for every customer, and it’s wonderful to know Shelley met your expectations. Thank you for trusting us with your needs!""
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Andrea Cowie

November 20, 2024

5  out of  5
rating by Andrea Cowie
"Shelley was an awesome help this morning. Understood what I was requesting, professional and 100% stress free. I will always request Shelley to assist me w my insurance needs."
We responded:
"Thank you, Andrea! I'm so glad to hear about your positive experience with Shelley! We appreciate your support and want you to know we're here if you ever need anything. - Brett"
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David Peterson

November 8, 2024

5  out of  5
rating by David Peterson
"Easy to work with and am happy to have them on my side"
We responded:
"Thank you, David! My team and I appreciate your kind words! We're grateful for the opportunity to serve you. – Brett"
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Diane Beatty

September 15, 2024

5  out of  5
rating by Diane Beatty
"I reached out to Brett with some questions related to available safe driver discounts. Brett was extremely helpful with all of my questions and took the time to explain my options. He was friendly, down to earth, and authentic. It is nice to know that if I have any questions in the future that I will be comfortable reaching out to Brett for assistance."
We responded:
"Thank you so much for your kind words, Diane! I’m really glad I could help with your questions and provide the information you needed when you needed it. It’s important to me that you feel at ease reaching out for support. If you need anything else, feel free to get in touch. Our team is happy to assist, and we appreciate the opportunity to serve you! -Brett"
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Margaret Vangorder

September 10, 2024

5  out of  5
rating by Margaret Vangorder
"I was curious to see if I could get a better rate somewhere out of Progressive and I contacted Dan Staller and he was sufficient at reducing my rate by ALOT! He was very knowledgeable about auto insurance and he listened to what I needed and educated me on what would match my needs and it was just an all around pleasant experience with Dan, and I saved money! Thanks Dan!"
We responded:
"Thank you for sharing this with us, Margaret! I'm glad to hear Dan was able to help you choose coverage that meets both your needs and budget! It's great to know he provided such a positive experience. I'll make sure he receives your kind compliments regarding his service! Feel free to let us know if you need assistance with anything else. -Brett"
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Kim

August 31, 2024

5  out of  5
rating by Kim
"Very satisfied with the level of service and the ease of changing insurance agencies."
We responded:
"Thank you for your feedback, Kim! We’re glad to hear you’re happy with our service after a smooth transition. We believe switching should be straightforward and stress-free, and it’s good to know we met that goal for you. If you need anything else or have more questions down the line, don’t hesitate to reach out. -Brett"
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Rob Hoy

August 23, 2024

5  out of  5
rating by Rob Hoy
"Brett and Team do an outstanding job, definitely check them out!"
We responded:
"Thank you, Rob! We appreciate your five stars and recommendation of our services! If you need anything, feel free to give us a call. -Brett"
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terri wagner

August 2, 2024

5  out of  5
rating by terri wagner
"Saved me money on my auto insurance, the office is very nice too. I think out of all the agents I’ve had in the past this is my favorite. I highly recommend them if you are looking for a local agent."
We responded:
"Thank you so much, Terri! Your review made our day! Our team is happy to help whenever you need us. Thank you for choosing our State Farm office for your insurance needs! -Brett"
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Curtis square

July 2, 2024

5  out of  5
rating by Curtis square
"This insurance agent has been nothing but spectacular for me, every accident I get in they are so helpful and easy to get my information. Paying bills are extremely easy with just a phone call to the office amd a pleasant 2 minute conversation and I'm all paid up. Great service and very friendly"
We responded:
"I truly appreciate your kind words regarding our service, Curtis. I'm honored to have been there with you during challenging life events, and I'm so glad you've found our team helpful. We're grateful for your acknowledgment of our efforts and want you to know that we're committed to continue serving you with the utmost care and support. We're here if you need anything. -Brett"
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Emily Sundberg

July 1, 2024

5  out of  5
rating by Emily Sundberg
"Brett and Dan were very friendly and helpful! They texted me back for follow up which was helpful."
We responded:
"Thank you for your feedback, Emily! Dan and I are thrilled that you're happy with our assistance! Timely follow-ups are important to us, so we're glad that it positively impacted your experience. If you have any questions, please don't hesitate to contact us so we can help. -Brett "
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Kayla Doce

July 1, 2024

5  out of  5
rating by Kayla Doce
"Very friendly! I called him to get some paperwork and he sent it over quickly! I’m very impressed with the customer service."
We responded:
"Thank you so much for your kind review, Kayla! I'm very glad your experience with us has been positive! We're happy to help however we can. Feel free to let us know if you need anything else! -Brett"
Profile photo of Bev Edmonds

Bev Edmonds

June 4, 2024

5  out of  5
rating by Bev Edmonds
"I just signed up for a new auto insurance policy. I was very pleased with the service I received from the insurance agent Shelley Petrovic. Shelley displayed "Exemplary Customer Service" throughout the entire process. She was pleasant and knowledgeable. Shelley was so professional. She was able to immediately answer all of my questions which reassured me that I was making the right decision switching to State Farm Insurance. Shelley thoroughly went through each aspect of the new policy so nothing was left unexplained. She was a pure delight to work with in this day and age. Her professionalism was off the charts. I will certainly be a long time customer of State Farm Insurance. Thank you for such a pleasurable experience. Beverly J Edmonds A very satisfied new customer........."
We responded:
"Wow! Thank you so much for your incredible review, Beverly! You've absolutely made my day! Let me start off by saying welcome to State Farm! We're very excited to have you with us, and we look forward to continuing to assist you! It's wonderful to hear about your experience with Shelley, so thank you for sharing with us! I'll pass along your truly kind compliments to her; I know she'll be thrilled! We appreciate your acknowledgment of her efforts, and we're definitely lucky to have her on our team! It means the world that you've chosen us to help you with your insurance needs. Shelley and the rest of our team are committed to making sure you feel comfortable and informed whenever we discuss your coverage. If you have any questions or need anything else, please feel free to reach out, and we'll be happy to help! -Brett"
Profile photo of Steven Andrzejewski

Steven Andrzejewski

May 31, 2024

5  out of  5
rating by Steven Andrzejewski
"Very knowledgeable and expertly found the best coverages not just for my house but my truck too... For the right price for being on disability... Thank you Soo very much guys"
We responded:
"Steven, we are so happy to hear that we were able to help you with both your home and auto insurance needs! We are always here to help you with anything that you need! - Brett"
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Rhonda LaForce

May 19, 2024

5  out of  5
rating by Rhonda LaForce
"Shelly did amazing job at getting us the best rates"
We responded:
"Thank you for your nice review, Rhonda! I'll make sure to let Shelly know your appreciation. I'm so glad she was able to help you out with your insurance needs! If there is anything else you need assistance with, feel free to give us a call. -Brett "
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Jenny Wills

May 6, 2024

5  out of  5
rating by Jenny Wills
"Had a terrific experience with Dan. Definitely 5 stars."
We responded:
"Hi Jenny, thank you for taking the time to leave such a positive review! We're delighted that Dan was able to provide you with excellent service. It's our goal to keep delivering great experiences to you every time. Thanks for your support! -Brett"
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Zachary Suba

April 28, 2024

5  out of  5
rating by Zachary Suba
"Has helped me to have a fair home insurance and car insurance!"
We responded:
": Thank you for your review, Zachary! I'm glad you're content with your coverage! We're happy to help you save money on what's important to you. If you have any questions or need assistance, feel free to give us a call. -Brett"
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Niko Colic

April 27, 2024

5  out of  5
rating by Niko Colic
"Shelley greated me feeling appreciated. I worked with Dan and he was able to help me and my family save money as well as learn more about my coverages. I am thankful for Brett Smith and his agency. Highly recommend"
We responded:
"We appreciate your review, Niko! It's wonderful to hear about your positive experience with Shelley and Dan! We aim to provide comfort and help you save money during the insurance process, so we're glad to hear that you felt appreciated and valued. Thank you for the recommendation, and please feel free to contact us if you need additional assistance. -Brett "
Profile photo of Lauren Walker

Lauren Walker

April 26, 2024

5  out of  5
rating by Lauren Walker
"Dan Staller is fantastic! His professionalism and warmth create a welcoming atmosphere. He listens attentively to his clients' needs, explains options clearly, and tailors the perfect policy for any circumstance. Dan's dedication and friendly demeanor make him a standout in the industry. If you want excellent service and peace of mind, Dan at State Farm is your go-to guy!"
We responded:
"We are so thrilled to hear that your experience with Dan was helpful and a great success Lauren! Dan and the rest of the team take immense pride in providing excellent service to meet the needs of our customers. We look forward to helping you with all of your insurance needs while providing excellent customer service for years to come. - Brett"